Privacy Policy

Last updated: October 1, 2026

EXIO (hereinafter: the “Website” or the “Company”) is committed to protecting your privacy. This Privacy Policy describes what data we collect, how we use it, and how we protect it. Use of the Website and/or contacting the Company constitutes acceptance of the terms of this Policy.

1. Information Collection

We collect personal information in various ways:

Information you voluntarily provide: When you contact us through contact forms on the Website, our social media pages (Facebook, Instagram, etc.), email, or telephone, we collect the details you choose to provide, such as your full name, email address, telephone number, and details of your inquiry.

Technical information: When you visit the Website, we may collect anonymous information, such as your IP address, browser type, operating system, pages viewed, and the date and time of your visit, to improve the Website and analyze its use.

Cookies: The Website may use cookies to improve the user experience, analyze traffic, and target advertising. You may configure your browser to block cookies if you wish, but doing so may affect your browsing experience.

2. Use of Information

We use the information collected for the following purposes:

• Responding to inquiries and providing initial consultations
• Managing business communications with prospective and existing customers
• Improving our services and the Website’s content
• Providing price quotes and personalized services
• Sending updates and marketing information—only if you have given your prior consent

3. Sharing Information with Third Parties

We do not sell, rent, or transfer your personal information to third parties, except in the following circumstances:

• To service providers who help us operate the Website and our services, such as hosting, customer relationship management, automation, and email delivery providers. These providers are required to maintain the confidentiality of the information and use it solely to provide the services we purchase from them.
• When required by law, a court, or a competent authority.
• In the event of a consolidation, merger, or acquisition of the Company, subject to continued compliance with the terms of this Policy.

4. Third-Party Services

The Website and our services use third-party analytics, marketing, and automation tools, including:

• Google Analytics—for analyzing Website usage
• Meta (Facebook, Instagram)—for marketing and campaign measurement
• Monday.com—for customer relationship management
• Automation and artificial intelligence services (such as n8n, OpenAI, and Twilio)—for processing inquiries and providing automated responses

Each of these services operates under its own privacy policy. We recommend reviewing each service’s privacy policy separately.

5. Information Security

We take reasonable security measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmitting information over the internet is 100% secure, so we cannot guarantee absolute security.

6. Information Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by law. After that, the information will be deleted or anonymized.

7. Your Rights

Under the Israeli Privacy Protection Law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations that may require us to retain it
• Object to the use of your information for marketing purposes—you may unsubscribe from our mailing list at any time by clicking the unsubscribe link in an email or contacting us directly

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon publication on the Website. We recommend reviewing this Policy periodically.

9. Contact Us

For any questions concerning privacy, or to exercise the rights described above, you may contact us:

• Email: contact@exio.pro
• Website: https://exio.pro